Burlington County College has selected the multi-modal communication service, Connect-Ed, to deliver time-sensitive notifications to students and staff. Connect-Ed will provide campus leaders and public safety professionals the ability to reach all students and staff with information and updates within minutes during unforeseen events or emergencies via phone calls, text messages and e-mails.
In todays uncertain world it is best to take precautionary safety measures. We hope we never have to implement the system because of an emergency, however, the safety and security of our students and staff comes first and it is important to be prepared.
Connect-Ed will enable campus administrators to schedule, send and track personalized voice messages to up to six phone numbers per person and immediately send messages via four different modes of communication including text messages, e-mails, and messages to TTY/TDD receiving devices for the hearing impaired. Notifying all students and staff immediately is crucial to keeping everyone safe and off campus in case of emergencies.
BCC will reserve text messages and all emergency contact phone numbers for emergencies such as snow closings, extreme hazardous conditions, building closures and utility failures only. When these events arise, e-mail messages will also be sent. Telephone messages, using the primary listed phone number, will also be sent to remind students about deadlines for registration, dropping or adding classes and paying bills. E-mails and primary phone numbers will also be used for general outreach such as the announcement of college events.